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  • The secret of comeback success

    October, 2024

    Do you really want your guests & customers to come back? Sorry, I don’t think so Let’s be honest: in the rush to optimize, digitalize, and automate, have ...

  • Hospitality is Hypnoses

    September, 2024

    The deep magic of hospitality unveiled: Hospitality is Hypnosis Hospitality is much more than a simple welcome It's an art, a science, and above all, a deep, hypnotic ...

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  • 'The notes of hospitality'

    September, 2024

    Hitting the right chord 'The notes of hospitality' Hospitality is more than offering a handshake at the door or a cup of coffee. It is an art that ...

  • Guests are not Customers

    June, 2024

    A World of Difference In the world of hospitality and customer experience, there is a crucial distinction that is often overlooked: the difference between guests and customers. These ...

  • Hospitality-centered Leadership for Gen Z

    June, 2024

    The Value of Hospitality-centered leadership for Gen Z Hospitality-centered Leadership aligns perfectly for Gen Z In an era where the workforce is rapidly evolving, Generation Z (born approximately ...

  • The City where everyone Feels at Home

    May, 2024

    A Hospitable City The City where everyone Feels at Home? In a world that seems to be spinning faster and faster, there is a growing need for places ...

  • The Welcoming Municipality: Oldenzaal Leukste Gemeente 2024

    May, 2024

    A Home for All Home is where the heart is And a city of hospitality ensures that everyone, regardless of their background or situation, can settle down and ...

  • The way you look at me

    May, 2024

    The First Step into True Hospitality The first look Entering a new space, whether as a guest in a home, a client in a business, or a new ...

  • De Kracht van Vooruitzien

    April, 2024

    De Eerste Stap naar Hartverwarmende Gastvrijheid De kracht van vooruitzien In de wereld van gastvrijheid is de kunst van het uitkijken naar de komst van de gast een ...

  • The journey from great to goodness

    April, 2024

    Is a very personal journey The realm of goodness In this world often measured by material wealth and external achievements. There's a profound shift happening: a journey from ...

  • Indian Hospitality Inspiration

    April, 2024

    A Culture of Warmth and Respect Indian Hospitality Inspiration Indian hospitality is renowned worldwide, embodying the phrase "Atithi Devo Bhava",  which translates to "the guest is god".  This ...

  • The Art of Making Space Comfortable_Chief Hospitality

    April, 2024

    How do you make meaningful connections? Bringing People Together Hospitality is more than just a fancy word for making people feel welcome; it's about turning any space -whether ...

  • The Corporate Family Culture_Chief Hospitality

    April, 2024

    In a digital disconnecting era Family values In today’s world, where we’re all glued to screens and often lost in a sea of online noise, the importance of ...

  • Service is priceless Chief Hospitality

    March, 2024

    The Heartbeat of Retail Excellence Service is the secret ingredient In the bustling world of retail, where products often take center stage, it's time to shift our focus ...

  • Guidancing guests in Hospitality Chief Hospitality

    March, 2024

    Courage to guide strangers The role of guidance guest in Hospitality In the vast tapestry of human interactions, few arenas rival the complexity and significance of hospitality. Whether ...

  • Becoming a great place to work Chief Hospitality

    March, 2024

    Makes the team feel like home Feeling at home at your workplace In the bustling landscape of modern businesses, one concept stands out as a beacon of success ...

  • The art of connecting: Chief Hospitality

    February, 2024

    The essence of hospitality lies in the intangible bonds The art of connection In an age where technology permeates nearly every aspect of our lives, the essence of ...