Enriching organizations with captivating keynote speakers on the universal value of True Hospitality.

Enriching organizations with captivating keynote speakers on the universal value of True Hospitality.

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  • Guests are not Customers

    Guests are not Customers

    June, 2024

    A World of Difference In the world of hospitality and customer experience, there is a crucial distinction that is often overlooked: the difference between guests and customers. These ...

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