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What Brings Us Back
7 Steps To Make You Feel At Home
Some experiences stay with us. A friendly gesture. A table that feels like it was waiting for us. A moment that makes us quietly promise ourselves to return. What Brings Us Back explores the human force behind that promise.
Luc van Bussel, international speaker and lifelong student of hospitality, takes readers on a journey through a world where loyalty is fading and attention is fragile. He discovers that the true reason we return is not technology, discounts, or convenience. We return to people who make us feel seen.
The heart of the book is the 7 Steps to Make You Feel at Home. These steps explain why some encounters become relationships and why those relationships create return.









