Why
Chief Hospitality
Elevating Your Service Organization’s Excellence
Hospitality, the essence of warmth, care, and exceptional experiences, holds the power to transform service organizations into unparalleled successes. At Chief Hospitality, we understand the paramount importance of cultivating a culture of Hospitality within your business. That’s why we are thrilled to offer you a remarkable selection of keynote speakers who embody the true spirit of Hospitality.
In today’s competitive landscape, where exceptional customer experiences are the key differentiators, Hospitality becomes the cornerstone of success. Whether you operate in the realms of Hospitality, travel, healthcare, retail, or any other service industry, our keynote speakers bring forth invaluable insights, expertise, and inspiration to help you excel.
Our carefully curated roster of Chief Hospitality speakers comprises industry visionaries, customer experience mavens, and thought leaders who have mastered the art of fostering meaningful connections. These luminaries have pioneered groundbreaking strategies, unleashing the potential for transformative growth, increased customer loyalty, and heightened brand reputation.
When you engage a Chief Hospitality keynote speaker, you gain access to a wealth of knowledge and proven methodologies to cultivate an environment where service excellence thrives. From creating personalized customer journeys to nurturing a customer-centric mindset within your teams, our speakers will empower you to surpass expectations, elevate your service delivery, and foster long-lasting relationships with your patrons.
Meet our True Hospitality Speakers
Luc van Bussel
Hilversum | The Netherlands
Luc is the Founder of Chief Hospitality: an international platform of keynote speakers on True Hospitality in a Digital Society. Luc is a visionary leader who understands the importance of Hospitality in the digital age. As the Founder of Chief Hospitality, he is a leading voice on how Hospitality can provide a warm and nurturing foundation for building genuine connections person-to-person. ...
Colin Burns
New York | USA
As one of the preeminent private club managers in the US, Colin helped set new standards at a one of the world’s most renowned private clubs, Winged Foot Golf Club. The name is synonymous with championship golf, elegance and a warm and embracing environment. When Colin arrived in 1991 his mission was simple, make the club as great as its reputation; this was no simple task. A very traditional club set in its ways. ...
Paul Geraeds
Rotterdam | The Netherlands
Imbued with an unwavering passion for marketing and tourism, Paul has been a pillar in the hospitality industry for over three decades. His roles in varied management capacities, as a distinguished supervisor, and as an independent consultant, have allowed him to cultivate a wealth of knowledge and experience. His fascination with human behavior was forged through the fires of managing diverse international teams across various markets. ...
Madiha Mouchtak
Amsterdam | The Netherlands
Madiha is a sought-after Business Mentor and Accelerator, renowned for her practical and no-nonsense approach to driving sustainable transformation across diverse industries. She is the Netherlands Country Chair for Sustainable Businesses with the G100 and a respected Advisory Board Member at the Global Artificial Intelligence Forum. Her extensive background as a Clinical Rapid Transformational Coach/Therapist adds a unique perspective to her work. ...
Samen Gastvrij
5th Book (2024)
In an era where technology is increasingly digitalizing our lives, Luc van Bussel urges us to rediscover the power of human connection. His new book, Samen Gastvrij (Together Hospitable), is more than a collection of inspiring stories about hospitality; it is a plea for preserving humanity in a world that is increasingly governed by AI and algorithms.
“People cannot live without each other”
In his book, Luc unveils a unique seven-step approach to heartwarming hospitality, highlighting the indispensable value of human language. While digital communication is merely the exchange of information, human language offers the ability to form real, profound connections.
In a complex world, we continuously seek each other, searching for connection and a sense of home. Now more than ever, it is essential to cherish and strengthen that feeling of being at home. The human need for contact, understanding, and togetherness is stronger than ever.
