Do you want to be SEEN or to be LOOKED at?
As human beings, we have an innate need for connection and a sense of belonging. When we enter a new environment or meet new people, we can often feel apprehensive and uncertain. However, one powerful way to ease these feelings is through the use of eye contact. Eye contact has the ability to communicate warmth, attention, acknowledgment, and appreciation, making the person feel confident, comfortable, and at home.
First and foremost, eye contact communicates attention. When someone looks directly into our eyes, it conveys that they are paying attention to us and that we matter. This can be particularly important for new guests in a new environment, who may feel uncertain about their place in the group or how they are being perceived. Eye contact reassures them that they are being noticed and considered.
Eye contact also communicates acknowledgment. By looking directly at someone, we are implicitly acknowledging their presence and recognizing their importance. This can be a powerful way to make new guests feel seen and valued. It can also communicate that we are open to their presence and interested in getting to know them.
Another important aspect of eye contact is its ability to communicate appreciation. When we make eye contact with someone, we are showing them that we appreciate them and are grateful for their presence. This can be particularly important for new guests in a new environment, who may be feeling unsure of their place. Eye contact can help them feel welcome and valued, which can in turn help them feel more confident and at ease.
Eye contact is the first step in True Hospitality. It makes people being seen instead of being ‘looked at’. Eye contact is therefor the eye-opener and can help new guests, colleagues, clients or neighbors feel at home. When we make eye contact with someone, we are creating a sense of connection and intimacy. This can help to create a warm and welcoming atmosphere, which can be particularly important for new guests who may be feeling uncertain or out of place. Eye contact can help to create a sense of familiarity and comfort, which can help new guests feel more at ease and makes them feel like HOME.
FEELING HOME is the house of Hospitality.